Privacy Policy
1. Introduction
This Privacy Policy describes how Spineeoyouth ("we", "us", or "our") collects, uses, stores, and protects personal information when you visit our website at spineeoyouth.shop or use our morning exercise online services. We are committed to handling your data responsibly and in accordance with applicable privacy laws in Australia, including the Privacy Act 1988 (Cth).
2. Data Controller
The data controller responsible for your personal information is Spineeoyouth, located at Retail 5/5 Powell St, Homebush NSW 2140, Australia. You may contact us at contactus@spineeoyouth.shop or +61 411 948 232 regarding any privacy-related matters.
3. Information We Collect
We may collect the following categories of personal information:
- Contact details such as your name and email address when you submit an enquiry form
- Communication content you provide in messages sent through our contact form
- Technical data including IP address, browser type, device information, and pages visited
- Cookie and usage data as described in our Cookies Policy
4. How We Use Your Information
We use personal information for the following purposes:
- To respond to your enquiries and provide customer support
- To deliver digital products and session access you have requested
- To improve our website functionality and user experience
- To comply with legal obligations and protect our legitimate business interests
5. Legal Basis for Processing
We process your personal data based on your consent (such as when you submit a contact form with the data processing checkbox), our legitimate interests in operating and improving our services, and compliance with applicable legal requirements.
6. Data Sharing
We do not sell your personal information. We may share data with trusted service providers who assist us in website hosting, email delivery, and analytics. These providers are contractually obligated to protect your data and use it only for specified purposes.
7. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law. Contact form submissions are typically retained for up to twenty-four months unless you request earlier deletion.
8. Your Rights
Under Australian privacy law, you may have the right to access, correct, or request deletion of your personal information. You may also withdraw consent for data processing where consent is the legal basis. To exercise these rights, contact us using the details provided above.
9. Data Security
We implement appropriate technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.
10. International Transfers
Some of our service providers may be located outside Australia. Where personal data is transferred internationally, we take steps to ensure appropriate safeguards are in place.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
12. Contact
For questions about this Privacy Policy or our data practices, please contact us at contactus@spineeoyouth.shop or visit our contact page.